A case handover with EKWIS AI and Salesforce Flow
Start with a case description. Return a useful summary or field suggestion. Put the review step in the Flow that owns the work.
Read product noteInsights from EKWIS
Practical guides to migrations, releases, access and AI. The details that help you make a decision, understand a problem or plan the next improvement.
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7 articles
Start with a case description. Return a useful summary or field suggestion. Put the review step in the Flow that owns the work.
Read product noteA useful pipeline connects the customer’s request to the change, checks and release. Here is what each stage should leave for the next person.
Read technical guideMatchday programmes, pitchside sponsorship and time at The Valley: a look back at EKWIS supporting Charlton Athletic in 2024/25.
Read company updateOne file can have several versions and several record links. Keep all three counts visible and rebuild the right relationships in the target org.
Read technical guideJWT bearer authentication can give a CI/CD runner controlled Salesforce access. The important parts are the app policy, the integration user and how the private key is handled.
Read technical guideA cleaner permission-set list does not remove broad access from a profile. Start with the user’s effective access, then prove both allowed and denied actions.
Read technical guideStart with an accurate baseline and one small change. Prove the review and release path before making it the way the whole team works.
Read technical guideTry a broader search or choose a different topic.
Focused offers for teams that want to turn an identified Salesforce or AI opportunity into a clear next step.

Choose one worthwhile AI use case, clarify the data and system boundaries, and leave with a sensible next step.
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Compare the licences and configuration you already have with what the business needs Salesforce to do.
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