Technical Salesforce team
Every delivery resource is expected to understand the platform deeply enough to solve problems, not just pass requirements between roles.
DEVELOPER-LED SALESFORCE DELIVERY
Technical Salesforce delivery with AI built in
EKWIS is a developer-led Salesforce company specialising in technical delivery, managed support and practical AI adoption. We use AI to reduce avoidable manual effort, tighten review and deliver more value for the same budget, while developers stay accountable for design, security, testing and release.
Developer-led Salesforce delivery with AI used to improve quality, reduce manual effort and increase delivery value.
Partner since 2019
Our Development Process
What sets EKWIS apart is that delivery is developer-led. We do not separate advice from build capability: our Salesforce people are technical specialists who can configure, automate, integrate, review and release.
Issue-led delivery
Customer context moves into GitHub issues, branches, pull requests and release validation without losing scope or acceptance criteria.
AI-assisted, human-reviewed
AI helps summarise, draft and review, but developers remain accountable for design, testing, security and release decisions.
Open delivery stack
GitHub Actions, Salesforce CLI and current AI tooling let us keep improving the delivery process without waiting for a closed platform.
About Us
We help subscription businesses improve Salesforce with practical engineering, support and automation.
EKWIS is a London-founded Salesforce consultancy focused on subscription businesses. Since 2016, we have helped teams simplify complex CRM, integration and support operations through hands-on delivery across IoT, telecoms, SaaS and global enterprise environments.
We began as a small team of developers who wanted a more direct and accountable way to deliver Salesforce projects, and as we’ve grown, we’ve kept the same principle: technical decisions must stay close to delivery and client outcomes.
90+
Complex projects delivered
3,600+
Support tickets resolved
4,000+
CRM users supported daily
<24h
Average release turnaround
Leadership Team
Meet the people behind EKWIS.
Matt Knight
Founder
Matt is the founder of EKWIS, a London-based Salesforce consultancy built to deliver practical, engineering-led solutions for subscription businesses. With seven Salesforce certifications spanning...
Aidan Flynn
Head of Delivery
Aidan is a seasoned technology professional with over 14 years of experience spanning consulting, enterprise architecture, and AI strategy. At EKWIS, he leads solution design across complex Salesforce programmes...
Davin Casey
Head of Technology
Davin is a strategic adviser and hands-on Salesforce specialist with over ten years of experience on the platform. He helps companies align business objectives with scalable Salesforce delivery...
Our Core Services
Focused Salesforce services for subscription teams that need reliable delivery, clean integrations and visible support.
Salesforce Implementation & Optimisation
Design, configure and improve Salesforce around the way your teams actually sell, onboard, renew and support customers. We use clear milestones, controlled releases and practical automation rather than vague programme language.
Explore implementationAI-First Consulting
We use AI inside our delivery process and build AI into Salesforce where it has a clear job: summarising cases, preparing handovers, updating records from Flow and returning structured responses for controlled automation.
Explore AI consultingIntegrations, DevOps CI/CD, and AI Accelerators
Connect Salesforce to the systems around it, then protect change with source control, pull requests, delta previews and automated validation. Our stack stays open so we can adopt current Salesforce, GitHub and AI capabilities as they become useful.
Explore DevOps and integrationsOngoing Support & Maintenance
Run support through a customer portal and linked delivery workflow, so cases, contract context, GitHub progress and release status stay visible. AI helps prepare summaries, but the work stays reviewed and accountable.
Explore ongoing supportWhat Our Clients Say
Real client feedback on delivery quality, speed, and long-term partnership.
“EKWIS have been a trusted Salesforce consulting partner to Wireless Logic for over five years. They designed and delivered an integrated Sales CRM, then migrated 19 entities into a single Salesforce environment with strong technical depth and responsiveness.”
“Salesforce is a critical tool for our business. EKWIS helped us evolve platform usage, improve sales team effectiveness, and launch new features quickly through a practical, project-led approach.”
“Utilising Salesforce has been a game-changer for CSL. EKWIS implementation and support enabled one customer view across sales, service, and marketing, with analytics that were not possible before.”
“We are proud to have partnered with EKWIS to support a major international client with Pardot implementation. The team was flexible, knowledgeable, and consistently reliable throughout delivery.”
Case Studies
Since 2016, EKWIS has partnered with organisations in IoT, telecoms and SaaS to implement, integrate and support Salesforce. Explore selected work below.
Featured
Building a Unified Single Customer View in Salesforce for Connectivity and Security Solutions Provider CSL Group
AI
Service Cloud
Sales Cloud
Account Engagement
Read the CSL case study
Telecoms & IoT
Boosting Sales Efficiency with Salesforce Enhancements for Telecoms and IoT Subscription Business
Sales Cloud
Mailchimp
Read the Arkessa case study
Digital Agency
Successful Pardot Integration with Salesforce for a Global Digital Agency: A Case Study in Marketing Automation
Salesforce
Account Engagement
Pardot
Read the Hugo & Cat case study
