Salesforce for recurring-revenue businesses

Technical Salesforce delivery. From request to release.

Developer-led Salesforce support, complex change and integrations. One team from the first request through release and ongoing improvement.

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Developer-led since 2016 hands-on throughout
Salesforce consulting partner listed on AppExchange
One accountable team support through to release

Salesforce improvement One accountable team

Example customer request

Renewal hand-off is slowing the team down.

Ownership continues

Release the agreed change. Keep the same team responsible for support and the next improvement.

From request to release.With you throughout.

Selected customer work

Customer perspective

Long-term Salesforce delivery across a complex global group.

Thanks to their guidance and expertise, we have successfully migrated 19 separate entities into a single Salesforce environment.

Read the full testimonial

EKWIS have been a trusted Salesforce consulting partner to Wireless Logic for over five years. During this time, they have played a pivotal role in designing and delivering a new, fully integrated Sales CRM that meets the evolving needs of our group-wide business across a global footprint.

Thanks to their guidance and expertise, we have successfully migrated 19 separate entities into a single Salesforce environment. This transformation has provided our business with a unified, single pane of glass view across all sales operations—encompassing our customer base, sales pipeline, and portfolio requirements.

EKWIS’ ability to understand our complex needs, adapt quickly, and take prompt action has made them an invaluable extension of our team. They consistently demonstrate deep technical knowledge, responsiveness, and a practical approach that delivers real results. We highly recommend EKWIS as a professional and reliable partner in Salesforce delivery.

Charles Nicol Group Sales Operations Director, Wireless Logic

What we do

Support and continuous improvement.

Resolve day-to-day problems and deliver larger changes with one team. Keep priorities, costs and progress visible.

01 / Core service

Managed Salesforce support

Diagnose live problems and release improvements safely, without a new project for every change.

Production support and evidence-led diagnosis
Enhancements, automation and integration change
Visible estimates, approvals and allowance usage
Developer-led build, review and release

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Support workspace Customer view

Current laneContinuous improvement

AllowanceVisible to customer

CASE-142

Renewal hand-off improvementEstimate approved · Build in review

Review

CASE-138

Integration response diagnosisEvidence confirmed · Recovery agreed

Ready

Request Scope Build Release

Implementation

Build Salesforce around acquisition, onboarding, service, contracts and renewals. Keep improving it after launch.

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Migration & UAT

Move data with controlled reruns, practical user acceptance testing and clear checks on what was loaded.

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Integrations & DevOps

Connect Salesforce to your wider operation. Protect changes with source control, validation and release checks.

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Practical AI

Give AI a defined job and approved context, with people accountable for the result.

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Selected work

Salesforce in practice.

Selected Salesforce delivery across connectivity, subscriptions and digital operations.

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Connectivity & security

Connected sales, service and marketing

Multi-cloud implementation and long-term support for a recurring-revenue operation growing through acquisition.

Read the CSL delivery story

Telecoms & IoT

Improving a critical sales platform

Practical Salesforce change and ongoing technical support around a live subscription operation.

Read the Arkessa delivery story

Digital agency

Account Engagement for an international client

A clearly bounded implementation delivered with a specialist partner and an accountable technical team.

Read the Hugo & Cat delivery story

Delivery evidence

Clear checks at every stage.

Customers can see how a change was understood, checked and released.

Migration control Reconciliation

DatasetPreparedLoadedChecked

AccountsMatch

ContractsMatch

RelationshipsMatch

Controlled data preparation and read-back checks show what was loaded and verified.

Production support Diagnosis trace

Live recordsObserved
Metadata pathCompared
Failure boundaryConfirmed
Smallest safe recoveryAgreed

System evidence identifies the cause and guides the recovery.

Release control Change trace

Issue#184

Branchrenewal-flow

ValidationPassed

TargetProduction

Release checks connect the agreed scope, code review, validation and deployment evidence.

Where we fit

Built around the full customer lifecycle.

Our strongest experience is in subscription, connectivity, SaaS and service operations. Sales, onboarding, contracts, billing, support and renewals need to work as one system.

01AcquireLead, pipeline and commercial context

02OnboardOrders, products and delivery hand-off

03ServeCustomer view, support and change

04RenewContracts, usage and account growth

Private release

Controlled AI in Salesforce Flow.

EKWIS AI is available as SaaS to existing customers, with a wider release planned. Use your own credentials and control each AI action through Salesforce Flow.

Explore EKWIS AI Practical AI consulting

Technical leadership

Meet the technical team.

The leadership team stays hands-on across architecture, delivery and development.

01Founder

Matt Knight

Salesforce architecture, integration, delivery operations and accountable technical leadership.

02Head of Delivery

Aidan Flynn

Solution design, enterprise architecture, responsible AI and complex programme delivery.

03Head of Technology

Davin Casey

Hands-on Salesforce engineering, scalable platform design and technical improvement.

Field notes

Practical Salesforce insights.

Technical guidance on migrations, Salesforce DevOps, access design and controlled AI in Flow.

Salesforce architectureMigrating Salesforce files without losing their relationships Salesforce DevOpsHow EKWIS uses GitHub Actions for controlled delivery EKWIS AIBringing governed AI actions into Salesforce Flow

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