In a rapidly expanding subscription-based telecoms and IoT solutions business, the client needed to evolve their Salesforce platform to better align with internal processes, boost sales team empowerment, and handle increasing operational complexities.
Drawing on our deep Salesforce expertise, we adopted a structured, project-led approach to implement a broad array of innovative features. This included specialised AI consulting to drive automation, optimization, and intelligent workflows tailored to the sales team's needs.
The enhancements significantly boosted sales team productivity, streamlined day-to-day operations, and established a scalable foundation for ongoing improvements and dedicated in-life support, positioning the client for sustained growth.
"Salesforce is a critical tool for our business...Ekwis's availability and project-led approach was one of the key factors enabling launch of new features."
— Kapil Joysurry, Business Process Architect, Arkessa