Salesforce data migration and user acceptance testing

Move your data. Keep the customer history connected.

Merging Salesforce orgs, replacing a legacy system or separating a business takes more than a successful data load. We map and move the agreed records and relationships, then help your team test the processes it needs before cutover.

Keep the relationships intactIllustrative migration
CustomerExample Co
ContractsTerms, dates and the customer they belong to
ContactsThe people connected to the account
FilesDocuments linked to the right records
Finance referencesIdentifiers used by the surrounding systems

Map the records. Trace the identifiers. Check the links.

A fictional customer and related data. Migration scope defines which history and relationships must be preserved.

From source data to daily work

Know what moves, what changes and what needs a decision.

We work across legacy replacements, Salesforce org consolidations, business carve-outs and phased migrations. Each needs a clear treatment for the data and a practical route to business acceptance.

  • Understand and map

    Profile the source, identify duplicates and missing values, and agree how fields and relationships should appear in Salesforce. Record the decisions to transform, hold or exclude data.

  • Transform and load

    Use repeatable scripts, sequence related records and retain the source-to-target identifiers. Record each load so the next run can account for what is already there.

  • Reconcile and test

    Compare the result with the agreed scope, investigate exceptions and test representative business journeys with the people who will use the system.

  • Prepare the cutover

    Bring open decisions, accepted exceptions, loading steps and recovery plans together. Give the business a clear basis for the go-live decision.

Customer story ยท Wireless Logic

Wireless Logic describes working with EKWIS to bring 19 entities into one Salesforce environment.

Read the Wireless Logic story

Evidence for the go-live decision

A finished load is one check. The operation needs more.

Counts tell part of the story. Users also need the right customer, the right relationships and a process that works with the migrated data.

The questions a migration should be able to answer
What we checkWhat your team needs to know
Records and exceptionsWhich records loaded, which were held or excluded, and who owns anything unresolved.
Identity and relationshipsWhether customers, contacts, contracts and files link correctly and can be traced back to their source.
Business behaviourWhether the migrated data supports the agreed sales, service, finance and renewal scenarios.
Cutover readinessWhich defects remain, which exceptions are accepted and what must happen before users move across.

User acceptance testing

Test the work people actually need to do.

We help testers describe the scenario, the expected result and what happened. Each finding gets a clear next step: data correction, configuration change, further investigation or a business decision.

When a fix is needed, the tester receives the change and retest instructions. The original finding stays connected to its outcome.

Illustrative UAT scenario

Can a support agent pick up a migrated customer?

The starting point
A migrated customer with a contract and related service documents.
The task
Open the customer, find the active contract and access the right files.
What to record
The user and record tested, the result, and any missing data or access.
The decision
Accept the scenario, or record a specific fix and retest it.

Plan for the next run

A rerun should know what has already happened.

Testers may have added new data since the last load. We check the current state, retain the identifiers and separate any destructive reset from normal loading. Recovery can then target the affected work without treating every rerun as a fresh start.

Tell us which systems are involved, what is moving and when the business needs to be ready.

Discuss your migration